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Electromate is a leading Canadian distributor of performance servo/stepper systems, automation control products, positioning systems, data acquisition boards and power transmission products for the industrial marketplace. They began operations in 1986 and are federally incorporated. With over 3000+ satisfied customers and a worldwide installation base of >$100M, Electromate is a market leader in providing successful solutions for the automation industry. They pride themselves on providing their customers with Precision Technology & Quality, backed by over 75 years combined experience in technical engineering support from their responsive customer service team.
Respected by customers as a premiere source for high performance automation and motion control components & systems, Electromate specializes in AC & DC servo and stepper motors, control & drive products, and actuators & positioning systems all supported via extensive product selection, just-in-time & consignment inventory, dedicated customer service and technical engineering support.
Electromate is an ISO9001:2000 Certified company, and winner of the PTDA 1997 Trailblazer Of The Year Award.
ELECTROMATE BENEFITS
- Single Source for all your Automation & Motion Control needs - They carry the industry's most comprehensive selection of automation & motion controllers, PC control cards, servo/stepper components, positioning systems, bearings/ballscrews and DAQ products.
- Stocking Distributor - They provide a complete selection of off-the-shelf solutions for servo and stepper components and systems in metric and NEMA 8, 11, 14, 17, 23, 34, 42 & 56 frame sizes.
- Qualified Motion Control Specialists - They provide comprehensive system design and timely after-sales technical support.
- Value-Added Services - They offer parts subassembly, local repair facilities, aftermarket machining, turnkey onsite installation, and software development.
- Publications - They offer proprietary programming manuals, teaching textbooks and interconnection wiring schematics.
- In-house Technical Training Seminars - They offer a variety of automation training programs for novice, intermediate, and advanced levels, including programming, electromechanical system design & sizing and troubleshooting.
- Extended Customer Service - They provide on-line shipment tracking, multiple currency billing, Visa/MasterCard or wire transfer payment, after hours customs clearance, plus extended warranty programs.
- Global Reach - Their products are installed in North & South America, Europe, Asia and Australia. They ship anywhere in the world meeting national regulatory standards such as UL/ULC, CE, CSA, TUV and VDE. At Electromate, they strive to provide the industry's highest value products and services, quality engineering, and timely after sale support. Their goal is 100% customer satisfaction. To this end, they are proud to offer their clients a variety of no charge services with every order.
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STANDARD SERVICE
Included with every order are the following FREE services:
- System sizing/selection assistance
- Toll free phone support by trained automation specialists
- Interconnection wiring diagrams
- Emergency stock
- Use of local testing lab for troubleshooting
- Factory warranty returns (ground transit) prepaid
- After hours shipping
- Real-time order tracking
- Controller firmware upgrades (where applicable)
- Flexible delivery options including: just-in-time and consignment inventory
- Dedicated customer service representatives for pricing, order expediting, customer quotes, literature requests and other queries
- Visa or MasterCard payment with multi-currency billing
- Same day shipping (by 3:00 PM Eastern Time)
- High quality, brand name products
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