As a Caterpillar customer, you are part of one of the most powerful support systems in the world. Cat Dealers set the standard for parts and service support, from extensive parts inventories to preventive maintenance, diagnostics and emergency service - all backed by the field technicians who know your needs and are prepared to meet them.
Your Cat Dealer has a variety of tools to help you manage your owning and operating costs, including Customer Support Agreements (CSA), Extended Service Coverage (ESC), Remote Monitoring Solutions and Scheduled Oil SamplingSM (SOSSM) Services. All of these offerings are customized specifically for you to provide the exact support you need to make the most of your investment.
Customer Support Agreements:
One of the most convenient and affordable ways your Cat dealer can partner with you to manage your risk and control your costs, a CSA can cover many aspects of maintenance, repair and power systems operation with one primary goal: to free up valuable time for you to focus on what you do best - managing and growing your core business. Click here for more details.
Remote Monitoring Solutions:
Connects you to your electric power equipment anywhere in the world, 24/7/365, through on-site hardware, communications, technologies and web-based software, offering you control of your power generation wherever you are.
Extended Service Coverage:
Offered from Cat Insurance and available anywhere in the world, ESC provides 100 percent of usual and customary parts and labor costs for system failures due to defects in materials and workmanship on covered components for your entire integrated electric power system over the duration of the covered period.
Scheduled Oil SamplingSM Services:
The combination of oil sampling, state-of-the-art analysis and easy-to-understand reporting result in a powerful tool for monitoring the health of your electric power equipment and controlling your maintenance costs. Click here for more details.
Please click on the links the to right for more information or request a quote today!
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